Terms & Conditions

Ordering online

This online shop is for New Zealand customers only; we do not deliver orders outside of New Zealand. All prices on this web site are quoted in New Zealand dollars and include GST. We happily accept Visa, MasterCard or Amex. There is also the option of Direct Credit for those who prefer not to enter credit card details.

An automatic email will be sent to you confirm order. If you wish to make any changes please phone 07 8393139 as we try to get your order dispatched as soon as possible. You should receive your order within 3 working days through our designated courier service. You also have the option to pick up from the shop.



Conditions of Trade

It is illegal for us to sell liquor to anyone under the age of 18. It is also illegal to buy liquor when under the age of 18 or to make a false declaration of age in order to purchase liquor. By using this site you are confirming that you are legally entitled to purchase alcohol and over 18 years of age.

Although we do our best to ensure prices stated on this website are accurate, errors do occur from time to time. Where a pricing error occurs (subject to applicable law that cannot be excluded), we will not be bound by the incorrect pricing stated, and reserve the right to cancel your purchase and refund your money(if you have already been charged).

Our guarantee

Your palate is your own. We do our best to match our range with your tastes and get it right heaps of times, but there are occasions when this doesn\'t happen, so… All wine is guaranteed, simply return any unopened bottles for a full refund or exchange within 30 days of purchase.

If you receive corked or faulty wine we will replace or refund it.



Security

Primo Vino uses an industry standard AES-256 1256 bit SSL (Secure Sockets Layer) encryption technology to protect your sensitive address and contact information. The secure page on our website makes it very difficult for unauthorised people to view information travelling between computers.